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ekko Privacy Policy

Privacy Policy

Ekko Earth Limited (referred to as “ekko”, “we”, “us”, or “our” in this notice) is committed to respecting your privacy and protecting your personal data. This privacy notice explains what personal data we collect, how we use it, who we share it with, how long we keep it for, and what rights you have under the law.

1. Personal Data We Collect

We collect and process the following categories of data:

  • Client Information: We collect personal data such as your name, company name, and work email address when you submit information through our website forms. Additional information relevant to the sales process may also be collected.
  • Technical Data: We collect technical information such as browser type, IP address, and other details about the devices you use to access our website.
  • Cookies: We use cookies for analytics, performance, and marketing purposes. For more details, refer to section 8.
2. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

Sales and Marketing: To facilitate the sales process and inform you of relevant ekko products and services.

Your data will only be used in accordance with relevant legal bases, such as the performance of a contract, legitimate interests, or with your consent (where applicable).

3. Who We Share Your Personal Data With

We only share your personal data with trusted third parties where necessary, such as:

PostHog: For product analytics to help us improve our services.

We do not share your data with third-party organisations for marketing purposes unless explicitly permitted by you. We do not transfer data internationally for marketing purposes.

4. Security of Your Data

We take the security of your data seriously and implement appropriate technical and organisational measures to protect it. This includes access control, regular audits, and encryption where necessary. We use Hubspot and ZoomInfo for data management and regularly review our processes to ensure compliance with GDPR and other relevant data protection laws.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request details of the data we hold about you.
  • Correction: You may ask us to correct any inaccuracies in your data.
  • Deletion: You may request the deletion of your personal data where applicable.
  • Restriction and Objection: You have the right to restrict or object to the processing of your data.

To exercise any of these rights, please contact our Data Protection Officer at dpo@ekko.earth.

6. Retention of Personal Data

We retain personal data for as long as it is necessary for the purposes for which it was collected, and in line with legal requirements. Once the data is no longer needed, it will be securely deleted.

7. Compliance with Laws

ekko is fully compliant with GDPR and other applicable data protection regulations. We continuously review our data practices to ensure adherence to legal standards.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and for analytics and marketing purposes. You can manage your cookie preferences through your browser settings. For more information, please see our cookie policy.

9. Contact and Complaints

If you have any questions or concerns about our use of your data, you can contact our Data Protection Officer at dpo@ekko.earth. If you are not satisfied with how we handle your data or your request, you have the right to make a complaint with the Information Commissioner’s Office (ICO) in the UK.