Hey beautiful people, welcome to ekko

To have the biggest impact on our climate, our customers will be planting trees in partnership with the Mastercard priceless planet coalition. Each tree planted is based on the latest research on geography, biodiversity and weather conditions. Every tree is maintained for the first 5 years to make sure they survive and grow into adult trees. 

We are partnered with the award winning Prevented Ocean Plastic who work to clean our world of plastic bottles, as customers use their ekko debit card they will be collecting bottles before they enter our oceans and recycling them.

The ekko card is produced by Thames Technology and ekko became the first globally to adopt their eco-range. The card is produced using a post-industrial recycled PVC core along with a degradable overlay.

Your money is safeguarded under the EU Electronic Money Directive 2009/110/EC and UK Electronic Money Regulations 2011. That means your money with ekko is held in a segregated client account at an authorised bank in accordance with the FCA requirements and the Electronic Money Regulations 2011. Due to this the money in your ekko account (which is an electronic money account) is required to be held in a different way to money in bank accounts. It must be held in a completely segregated manner, which means that ekko has no access to your money for its own purposes. If ekko (or any of its service providers) become insolvent, your money cannot be touched, and would continue to be kept safe within the bank for you.

Extra checks are being introduced as part of the Payment Services Regulations. This is to help keep you and your accounts protected from fraud. All banks, payment institutions and retailers will be introducing these additional checks and you’ll be asked to authorise online purchases more often from now on. If your transaction is declined at an online retailer, it’s unlikely that there is a problem with your card and might be that the retailer you are trying to make a purchase from has not yet updated their systems for the new checks. If this happens, you can contact the retailer to see if they have an alternative way to make payment. You will always make your online purchase authorisations from within the ekko app.

Anyone who is aged over 18 and a UK resident can apply for an ekko account. Your ekko good vibes debit card works anywhere Mastercard is accepted across the globe, so you can take #PositiveChange with you wherever you go. We believe in inclusivity when it comes to the fight against climate change, so there is no credit check to open an ekko account.